Offering instant support is very important to ITAF. From now on, in addition to the existing Service Desk, customers can also directly reach ITAF IT experts by phone (choose option 1 for technical questions) and get technical telephone support. If needed, ITAF can send a support engineer to support customers at their premises.
The proximity of our 5 service centers spread throughout Flanders and Brussels plays a pivotal role in this.
Do you need quick assistance from the ITAF ICT team?
ITAF technical support is available from 08.00 – 18.00 from Monday until Friday.
How can you do this?
Dial 09 277 90 00, choose your language & choose technical support (option 1).
Always there to support you
In addition to our Service desk and technical telephone support which provides customer service professionals ready to recognize the needs of interventions, implementations, and consulting your business is in a need, to ensure that your company receives IT support quickly and efficiently, you can count on our specialists:
Field Engineers
People who provide on-site installations, repairs, and configurations for the smooth workflow of your business IT system.
IT and ICT Support Engineers and Consultants
Remote or on-site assistance by our 2nd and 3rd line IT support engineers and product-related specialists.