Benefits of switching to the new version of 3CX (video)
Recently 3CX launched a new and improved version of its software – version 18. The new version of 3CX has several extra features, shifts focus to customer communication, and contains updates of mobile apps so that the best user experience is provided. Upgrade to 3CX Version 18 Improvements The new version of the software has […]
New technical telephone support service: Get directly in touch with ITAF IT experts
Offering instant support is very important to ITAF. From now on, in addition to the existing Service Desk, customers can also directly reach ITAF IT experts by phone (choose option 1 for technical questions) and get technical telephone support. If needed, ITAF can send a support engineer to support customers at their premises. The proximity […]
How ITAF Cloud services scales up your business infrastructure
Business usage of the internet relies on a safe network, that protects the data pivotal to the organization. A safe and secured internet connection is one of the basics when creating an efficient business infrastructure. ITAF as a business infrastructure partner offers cloud services that provide an organization with the servers, domain controllers, complete communication […]
3CX version 18 shifts focus to customer communications
3CX has upgraded its version 18 to be more customer and inbound communication-focused. Businesses nowadays, especially the ones that are customers focused are under pressure of a huge demand for constant multiplatform communication. That is why suppliers of unified communications such as 3CX are rapidly developing the new functions thriving to develop omnichannel communication systems […]
How to organize Microsoft Teams Live Event
Did you know that you can use the Microsoft Teams platform for live events and webinars? The tool you use every day to connect with your colleagues has advanced features which provide you with the possibility to organize webinars and share content and videos with a large online audience. Here’s all you need to know […]
Join ITAF live demo: New system for customer support
On Monday, June 28th, 2021, ITAF will be switching to the new system for customer support (tickets). Continuous Improvement The entire ITAF team works hard every day to continuously improve the services that they provide to the customers. This continuous service improvement takes many shapes and forms, including improving technical standards, improving documentation and guidelines […]
5 Reasons Why Your Organization Needs Microsoft 365 Backup
When it comes to backup it’s always better to be safe than sorry. Microsoft 365 product line includes some basic data damage and loss protection, but only a third-party Microsoft 365 backup solution is the way to be completely sure that the data pivotal to your organization will not be lost. #1 It’s part of […]
How Yealink Solutions can help business processes
The way we meet and communicate with other people throughout all levels of business infrastructure may never be the same. Meeting face to face has become much rarer, while online conference meetings and so-called hybrid meetings are dominating and are showing increased efficiency. Working remotely has made secure connections and telephony imperative. That is why […]
How ITAF adjusted to the COVID-19 pandemic
The pandemic has affected several industries across the globe with ICT being one of them. ITAF witnessed a dynamic change during these times and did its best to adjust to the new normal. All preventative Covid-19 measures are being taken care of in every segment of ITAF business infrastructure. ICT Services ITAF ICT engineers provide […]
